Capital.com Full Review | Pros & Cons in Details (2021)

 

  • Safety: 4.5
  • The offering of investment: 3.5
  • Account opening: 4.5
  • Fees: 5
  • Deposit and withdrawal: 4.5
  • Platforms and languages: 5
  • Research: 5
  • Customer service: 5
  • Education: 5
  • Overall: 4.6

Pros

Regulated by top-tier financial authorities, client protection amounts, over 350,000 clients, negative balance protection, segregated clients’ funds, two-factor authentication, over 4,000 trading instrument, Forex and CFD trading, available in 186 countries, low minimum deposit, demo account option, no commissions, low trading fees, no deposit and withdrawal fees, no inactivity fees, various deposit and withdrawal methods, available in various platforms, good research tools, good customer support, and helpful educational materials.

Cons

Not listed on the stock exchange market, no mutual funds trading, no Islamic account option, and limited base currencies.

Introduction

Capital.com is an international Forex and CFD broker that has a presence in over 186 countries around the world. This broker is regulated by top-tier financial authorities including the FCA and CySEC. It has 3 physical offices in London, Cyprus, and Belarus. Many investors choose to trade with Capital.com because of its ultra-low trading fees and its various available markets (over 2,000 markets). Capital.com provides its trading services through several platforms including MT4, TradingView, and Investmate. And, if you’re a beginner trader, Capital.com offers you high-quality educational materials to help you start trading as soon as possible.

Disclaimer: CFDs have a high risk of losing money rapidly. About 80% of retail investor accounts lose money due to leverage when trading CFDs with this provider. Please note that CFDs are not complying with the Islamic religion. And if you want to trade in CFDs you should consider a swap-free account to follow Islamic rules. Learn more about CFDs for Muslims.

Safety

Pros

Cons

  • Regulated by FCA and CySEC
  • Client protection amounts
  • Over 350,000 clients
  • Negative balance protection
  • Segregated client funds
  • Two-factor authentication
  • Not listed on the stock exchange market

Is Capital.com regulated?

The Capital.com broker is regulated by many financial authorities like:

  • FCA: the Financial Conduct Authority in the UK
  • CySEC: the Cyprus Securities and Exchange Commissions

Is Capital.com a scam?

Capital.com safety is divided into 2 parts, the safety of the broker itself and the safety of the client.

Broker safety

Capital.com is a top-regulated broker that’s trusted by over 350,000 clients in 186 countries. Capital.com passed through different financial disasters up till now. The main concern for the broker is to keep clients’ data, funds, and assets safe. That shows up in segregating the client funds into separate accounts far away from Capital.com’s own funds.

Client protection

Capital.com has client protection amounts for the UK and EEA countries under its regulations as the following table shows.

Capital.com Legal Entities Table

Country

Protection amount

Regulator

Broker’s Legal Entity

UK

£85,000

FCA

Capital Com (UK) Limited

EEA

€20,000

CySEC

Capital Com SV Investments Limited

Capital.com also offers negative balance protection for EU retail customers to save them from any unpredicted action that happens.

Offering of Investments

Pros

Cons

  • Over 4,000 markets available
  • Forex and CFD trading
  • ETFs, shares, commodities, and crypto trading
  • No mutual funds, bonds, or options trading

Capital.com has a huge number of assets available to trade with over 4,000 products. These products fall under Forex, CFDs, ETFs, shares, commodities, and cryptos. On the other hand, there are no mutual funds, options, or futures trading.

Disclaimer: CFDs have a high risk of losing money rapidly. About 80% of retail investor accounts lose money due to leverage when trading CFDs with this provider. Please note that CFDs are not complying with the Islamic religion. And if you want to trade in CFDs you should consider a swap-free account to follow Islamic rules.

Learn more about CFDs for Muslims.

Capital.com Offering of Investments

Product

Number of Products

Forex

140

CFD

26

Stocks/ shares

Over 4,000

Bonds

No

Mutual Funds

No

Commodities

31

Crypto

84

Extra

IPOs

Note:

Please note that some of the trading options may depend on your account type and/or your country of residence according to governmental rules.

Account Opening

Pros

Cons

  • Various account types
  • Available in 186 countries
  • Low minimum deposit
  • Fast and fully digital opening process
  • Demo account option
  • No Islamic account option

Countries available

Capital.com is available in over 180 countries around the world including, but not limited to the UK, Germany, Italy, and Cyprus. Unfortunately, Capital.com is not available for US retail customers.

Account types

There are 3 main account types you can choose from:

  • Standard
  • Plus
  • Premier

The following table shows the differences among the three of them.

Capital.com – Account comparison

Feature

Standard Account

Plus Account

Premier Account

Minimum Deposit

Up to $3,000

$3,000

$10,000

Charting

Yes

Yes

Yes

Available Markets

Yes

Yes

Yes

Negative Balance Protection

Yes

Yes

Yes

Custom analytics

No

Yes

Yes

Dedicated account manager

No

Yes

Yes

Exclusive webinars

No

No

Yes

Premier Events

No

No

Yes

Cash rebates

No

No

No

Capital.com also provides a demo account with 0 fees if you want to experience the trading platform with no risk.

Min deposit

The minimum deposit for the standard account differs according to the deposit method you choose. For the Credit/ Debit Cards, the minimum deposit is $20, and for bank transfers, the minimum deposit is $250.

How to open an account

You can open a Capital.com account in minutes through these steps:

  1. Enter your email and password.
  2. Choose the country of residence.
  3. Enter your name and date of birth.
  4. Enter your address.
  5. Add your phone number.
  6. Choose your account base currency.
  7. Accept terms and conditions.
  8. Provide your card number and proof of your identity.
  9. Fund your account and start trading.

Capital.com Full Review | Pros & Cons in Details (2021)

Capital.com – Account opening

Notes:

The verification process takes from 1 to 2 business days to be completed.

Fees and Commissions

Pros

Cons

  • No commissions
  • Low trading fees
  • No deposit and withdrawal fees
  • No inactivity fees
  • None

Commissions

Capital.com charges No Commissions on any assets. So, you can enjoy trading freely with only built-in spreads.

Trading Fees

Forex fees

The average spread for trading EUR/ USD is 0.0004 pips per lot.

Index fees

The average spread for trading US 500 is 0.7 pips per lot.

Disclaimer: CFDs have a high risk of losing money rapidly. About 80% of retail investor accounts lose money due to leverage when trading CFDs with this provider. Please note that CFDs are not complying with the Islamic religion. And if you want to trade in CFDs you should consider a swap-free account to follow Islamic rules.

Learn more about CFDs for Muslims.

Commodity fees

The average spread for trading Crude Oil is 0.1 pips per lot.

Shares

The average spread for trading AMC is 1.1 pips per lot.

Cryptocurrencies

The average spread for trading BTC/ USD is 100 pips per lot.

Non-trading fees

  • Account fee: $0
  • Deposit fee: $0
  • Withdrawal fees: $0

(you can check the full withdrawal fees in the withdrawal fees section)

  • Inactivity fee: $0

Deposit and withdrawal

Pros

Cons

  • Free deposits and withdrawals
  • Various deposit and withdrawal options
  • Limited account currencies

Account Currencies

The Capital.com account has 4 account base currencies: EUR, USD, GBP, and PLN.

Notes:

  • You will not be charged with conversion fees if your account has the same currency as your bank account or when you trade assets with the same currency of your account.
  • If you want to avoid being charged with conversion fees, you can open a multi-currency bank account at a digital bank.

Deposit

1. Options

Capital.com supports depositing using different methods such that:

  • Credit/ Debit Card
  • Bank Wire Transfer
  • Sofort
  • iDeal
  • Giropay
  • Multibank
  • Przelewy24
  • QIWI
  • Webmoney
  • Trustly
  • Apple pay

Capital.com deposit methods

 

Capital.com

Credit cards

Yes

Bank Transfers

Yes

Electronic wallet

Yes

2. Fees

Capital.com charges no deposit fees on all methods mentioned above.

3. Time

The depositing process takes from 1 business day for the Credit/ Debit Cards and electronic wallets, and 5 days for the bank wire transfers.

Withdrawal

1. Options

The withdrawal methods at Capital.com are the same as deposit:

  • Credit/ Debit Card
  • Bank Wire Transfer
  • Sofort
  • iDeal
  • Giropay
  • Multibank
  • Przelewy24
  • QIWI
  • Webmoney
  • Trustly
  • Apple pay

Capital.com withdrawal methods and fees

 

Capital.com

Bank Transfers

Yes

Credit cards

Yes

Electronic wallet

Yes

Fee

$0

2. Fees and Time

Withdrawals have no fees and happen within 5 to 7 business days to proceed.

Platforms and Languages

Capital.com works on different trading platforms including TradingView, Capital Mobile Trading, and MT4 platforms. There’s another platform which is Invistmate which is a trading platform you can use to learn trading basics and trade virtually. In this section, we will go through all three platforms except Investmate.

Web TradingView

Pros

Cons

  • Friendly UI
  • Two-factor authentication
  • Available in various languages
  • Good searching function
  • Various order types
  • Clear fee and portfolio reports
  • No notifications and alerts

Languages

Capital’s TradingView is available in 16 different languages including Arabic, English, Spanish, and more.

Capital.com – TradingView – Languages

Arabic

English

Netherlands

German

Swedish

Italian

Spanish

French

Japanese

Russian

Malay

Indonesian

Vietnamese

Thai

Polish

Norwegian

   

User interface (UI)

The UI of the web application is clean and easy to use. It also has all the functions needed in the right places. You can also navigate between tabs easily to find reports and charts. Generally, the UI of TradingView is AWESOME.

Capital.com Full Review | Pros & Cons in Details (2021)

Capital.com – TradingView – UI

Login and Security

TradingView uses a two-factor authentication method for login (2FA). This is a safer login than the usual email and password login. You can use a two-factor authenticator app like Google Authenticator to be attached to your account.

Capital.com Full Review | Pros & Cons in Details (2021)

Capital.com – TradingView – Login

Searching

The searching function within the TradingView platform works very fine. You can find the asset you want by only typing the first letters of it.

Capital.com Full Review | Pros & Cons in Details (2021)

Capital.com – TradingView – Search

Placing orders

There are 4 types of orders in the TradingView Platform:

  1. Market
  2. Limit
  3. Stop loss
  4. Take profit

Capital.com Full Review | Pros & Cons in Details (2021)

Capital.com – TradingView – Place Order

Notifications and alerts

Unfortunately, TradingView has no price or notification alerts available on the platform.

Portfolio and reports

Capital’s TradingView has a clear fee and portfolio reports within the platform. You can use them to view important data as well as downloading it in a CSV format.

Capital Mobile Application

Pros

Cons

  • Available in 29 languages
  • User-friendly UI
  • Two-factor authentication
  • Biometric authentication
  • Good searching function
  • Notifications and alerts
  • None

Languages

Capital’s mobile platform is available;e in a wide collection of languages including Arabic, English, French, and German.

Capital.com – Mobile Application – Languages

English

Bulgarian

Czech

Danish

German

Greek

Dutch

Estonian

French

Croatian

Hungarian

Italian

Latvian

Lithuanian

Finnish

Portuguese

Romanian

Russian

Norwegian

Polish

Slovenian

Slovakian

Spanish

Swedish

Malaysian

Chinese

Indonesian

Thai

Vietnamese

 

User interface (UI)

The UI of the mobile application is so simple and responsive. You can view real-time charts and data of each asset in a clear structure.

Capital.com Full Review | Pros & Cons in Details (2021)

Capital.com – Mobile Application – UI

Login and security

The security in the mobile application of Capital.com is amazing. You can use two-factor authentication as well as biometric authentication. This can add much safety to your account and data.

Capital.com Full Review | Pros & Cons in Details (2021)

Capital.com – Mobile Application – Biometric Authentication

Searching

The application has a precise searching function that helps you find the assets you’re searching for in no time.

Capital.com Full Review | Pros & Cons in Details (2021)

Capital.com – Mobile Application – Search

Placing orders

Same as the web platform, there are 4 types of orders:

  1. Market
  2. Limit
  3. Stop loss
  4. Take profit

Capital.com Full Review | Pros & Cons in Details (2021)

Capital.com – Mobile Application – Place Order

Notifications and alerts

Luckily, the mobile application has an option to set notifications and price alerts to help you never miss a chance to trade.

Capital.com Full Review | Pros & Cons in Details (2021)

Capital.com – Mobile Application – Notifications

MT4 (Mobile)

Pros

Cons

  • Available on Windows / Mac / Web / Android / IOS
  • Order confirmation
  • Customizable charts
  • Available in many languages
  • Easy to use
  • Ability to social trade
  • Good searching functions
  • Notifications and price alerts on Desktop and Mobile versions
  • Lacks two-step verification
  • Old desktop design
  • No price alerts in the web version

Languages

MetaTrader 4 is available in several languages like:

MT4 Languages

Arabic

Bulgarian

Chinese

Croatian

Czech

Danish

Dutch

English

Estonian

Finnish

French

German

Greek

Hebrew

Hindi

Hungarian

Indonesian

Italian

Japanese

Korean

Latvian

Lithuanian

Malay

Mongolian

Persian

Polish

Portuguese

Romanian

Russian

Serbian

Slovak

Slovenian

Spanish

Swedish

Tajik

Thai

Traditional Chinese

Turkish

Ukrainian

Uzbek

Vietnamese

 

User interface (UI)

MT4 has a very customizable UI that you can adjust according to your needs and preferences. On the other hand, it seems hard to find some of the features inside.

Capital.com Full Review | Pros & Cons in Details (2021)

MT4 – Mobile Version – UI

Login and Security

Unfortunately, the MT4 does not provide a two-step verification method for logging in, and it does only support a one-step login.

Searching

Searching using the MT4 platform has two different options:

  • You can search by category and find assets.
  • You can also type the name of the asset and search for it manually.

Capital.com Full Review | Pros & Cons in Details (2021)

MT4 – Mobile Platform – Search

Placing orders

MT4 has simple order types which are:

  1. Market
  2. Limit
  3. Stop
  4. Trailing stop

In addition to those 4 types, there are other orders which are the time limit ‘Good ‘til time’ (GTT) and ‘Good ’til canceled (GTC).

There’s also an order confirmation feature in MT4.

Notifications and alerts

Unfortunately, the MT4 web trading platform does not have an option to set price alerts and notifications unlike the desktop and mobile versions.

Capital.com Full Review | Pros & Cons in Details (2021)

MT4 – Mobile Version – Notifications Settings

Portfolio and reports

Under the ‘History’ tab, you can find your portfolio reports with a clear fee description.

Capital.com Full Review | Pros & Cons in Details (2021)

MT4 – Mobile Version – Portfolio

Research Tools

Pros

Cons

  • Trading ideas
  • Fundamental data about assets
  • Quality Newsfeed
  • Interactive charts
  • None

Sources

The research tools can be found in the web trading platform of Capital.com. You can also use the MT4 available research tools.

Trading ideas

The trading ideas tool of Capital.com can be found in the ‘Insights’ > ‘Analyst View’. This tool helps you track the trending markets that tend to lose/ win in the following period. It can help you as well to never miss a chance to trade.

Capital.com Full Review | Pros & Cons in Details (2021)

Capital.com – Research – Trading Ideas

Fundamental data

Capital.com provides useful fundamental data about assets that let you know more about this asset.

Charting

The charting tool at Capital.com is amazing. You can choose from various technical indicators to discover patterns and update your trading strategy.

Capital.com Full Review | Pros & Cons in Details (2021)

Capital.com – Research – Charting

Newsfeed

The Newsfeed is relevant as you can view each asset news separately.

Other tools

Capital.com’s most useful tool is to provide assets into 4 main categories:

  • Most traded
  • Top risers
  • Top fallers
  • Most volatile

 

Depending on what type of trading you seek, you will find what you need at Capital.com.

Capital.com Full Review | Pros & Cons in Details (2021)

Capital.com – Research – Categories

Customer Support

Pros

Cons

  • Live chat
  • Phone calls
  • Email support
  • 24/7 support
  • None

Options

Capital.com supports different customer service channels like:

  • Live chat
  • Phone calls
  • Email

Languages

The languages available for customer service are many with the support of major languages like English and Arabic.

Capital.com Full Review | Pros & Cons in Details (2021)

Capital.com Languages

Education

Pros

Cons

  • Guides
  • Video Tutorials
  • Courses
  • Glossaries
  • Demo Account
  • None

Capital.com offers a great collection of educational materials to help you while trading. Those materials are:

  • Guides
  • Video Tutorials
  • Courses
  • Glossaries

In addition to that, it offers a demo account if you want to trade freely with no risk.

Capital.com Full Review | Pros & Cons in Details (2021)

Capital.com Education

FAQs

    1. How long does it take to verify my account?
  • It takes about 1 to 2 business days to verify your Capital.com account.
    1. Can I open more than one trading account?
  • Yes, Capital.com offers you to open up to 10 live accounts.
    1. Does Capital.com allow bot trading?
  • Yes, it does.
    1. Does Capital.com give a bonus?
  • Yes, it does offer a $50 bonus under the following constraints:
  1. Verify your account
  2. Deposit and make 1 trade (all within 30 days)
  3. The Bonus can be withdrawn only after traded volume exceeds $500,000.
    1. Does Capital.com allow scalping and hedging?
  • Yes, it does allow both of them.
    1. Where is my money held?
  • In segregated accounts far away from the company’s funds.
    1. Does Capital.com offer a swap-free?
  • Unfortunately, no.
    1. How do I log in using the MT4 mobile platform?
  • Steps:

1. Go to ‘Settings’

2. Click on ‘Manage Accounts’ or ‘Settings’

3. Then click on the small plus sign or select ‘New Account’

4. Then select ‘Log in to an existing account

5. Search for the broker name

6. Select the server your account was set up on

7. Enter your login credentials and password

8. Click on ‘Sign In’

    1. When will my demo account expire?
  • If the account were inactive for 60 days, your demo account will expire.
    1. When trading forex, will you lose more than your initial deposit?
  • Both of the MetaTrader 4 and Capital.com platforms are set to automatically close your positions when your margin requirement reaches 100% (stop out level).
  • Please note that this process is automated and does not guarantee that your account will not enter into a negative equity situation. You should keep a balanced amount in your account above your required margin.
    1. Can I log in to more than one account from the same computer?
  • Yes, you can do such a thing by using the MT4 Multi Terminal.
    1. Can I log in to the same account through different devices?
  • Yes, you can log in to the MetaTrader 4 platform using the same password and username through different devices.
    1. Are there any payment limits? If yes, what are they?
  • Capital.com sets its daily payment limits for SafeCharge users depending on traffic as the following table shows.

Payment Limits

3D Traffic

Type of User

Limit

Yes

New User

20,000 EUR

Yes

Senior User

50,000 EUR

No

New User

12,000 EUR

No

Senior User

35,000 EUR

  • The user is considered new for the first two days, then he/ she becomes senior after two days from the first successful payment.
  • 3D secure traffic adds an extra layer of safety to your online transactions and requires additional authentication, other than the PIN and CVV (the last 3 digits on the signature strip on the back of the card).
    1. Does Capital.com accept payments from third parties?
  • Payments should be from an account that holds the same name as yours, and no other third-party payment is accepted.

Conclusion:

  • Pros: negative balance protection, segregated clients’ funds, over 4,000 products
  • Cons: no Islamic account, not listed on the stock exchange, limited base currencies
  • Best for: beginners and professionals
  • Regulated by: FCA, CySEC
  • Headquarters: London, UK
  • Foundation year: 2016
  • Min Deposit: $20 (using credit/ debit cards) and $250 (using bank transfers)
  • Deposit and withdrawal methods: Credit/ Debit Card, Bank Wire Transfer, Sofort, iDeal, Giropay, Multibanko, Przelewy24, QIWI, Webmoney, Trustly, Apple pay.
  • Deposit and withdrawal fees: $0
  • Base currencies: EUR, USD, PLN, GBP
  • The offering of investments: Forex, CFDs, shares, ETFs, commodities, cryptos
  • The number of users: 350,000 clients


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