Delete Axi Account | End Your Axi Journey

In some cases, you may want to close your Axi account. This can happen because of one or more of the following points:

  • You’re not able to trade anymore
  • You find that the Axi broker is not suitable for you after some time of trading.
  • You don’t want to be charged with inactivity fees and have no intention to come back.

For these reasons and more, Axi provides an option to delete your account permanently.

Note:

Axi charges you with no inactivity fees.

Steps to Delete Your Account

  1. To delete your account properly you should first close all your open positions and sell your assets or transfer them to another broker.
  2. Withdraw your money from the account.

The following table shows withdrawal methods, fees, and time.

Axi Withdrawal

Payment Method

Currencies

Fees

Time to Account

Minimum Withdrawal

Withdrawal time

Credit/Debit Card

AED, CAD, EUR, GBP, JPY,

NZD, PLN, SGD, USD

Free

Instant

N/A

N/A

POLi

AUD

Free

Instant

N/A

N/A

Bank Transfers

AUD, CAD, CHF, EUR, GBP,

HKD, JPY, NZD, SGD, USD

Free

1-3 days

50 USD

1-3 days

FasaPay

IDR, USD

Free

Instant

5 USD

1-3 days

Sofort

EUR

Free

Instant

N/A

N/A

GiroPay

EUR

Free

Instant

N/A

N/A

iDeal

EUR

Free

Instant

N/A

N/A

Neteller

CAD, CHF, EUR, GBP,

JPY, PLN, SGD, USD

Free

Instant

5 USD

1-3 days

Bitcoin

BTC

Free

Up to 15mins

10 USD

1 – 3 days

Skrill

AED, CAD, CHF, EUR, GBP,

INR, SGD, USD, ZAR

Free

Instant

5 USD

1-3 days

Boleto

BRL

Free

Up to 12hrs

N/A

N/A

Brazil Internat Banking (TED)

BRL

Free

Up to 12hrs

10 USD

1-3 days

Chinese Internet Banking

CNY

Free

Instant

5 USD

1-3 days

Thailand Internet Banking

THB

Free

Instant

5 USD

1-3 days

Vietnamese Internet Banking

VND

Free

Instant

5 USD

1-3 days

Indonesian Internet Banking

IDR

Free

Instant

5 USD

1-3 days

Polish Internet Banking

PLN

Free

Instant

5 USD

1-3 days

Hong Kong Internet Banking

HKD

Free

Instant

N/A

N/A

Malaysian Internet Banking

MYR

Free

Instant

5 USD

1-3 days

Singapore Internet Banking

SGD

Free

Instant

N/A

N/A

Philippines Internet Banking

PHP

Free

Instant

5 USD

1-3 days

South African Internet Banking

ZAR

Free

Instant

5 USD

1-3 days

Nigerian Internet Banking

NGN

Free

Instant

5 USD

1-3 days

Kenyan Internet Banking & MPESA

KES

Free

Instant

5 USD

1-3 days

Ghana Internet Banking & Mobile Money

GHS

Free

Instant

5 USD

1-3 days

Cambodian Internet Banking

KHR, USD

Free

4hrs

5 USD

1-3 days

Laos QR Payments

LAK

Free

4hrs

5 USD

1-3 days

Myanmar QR Payments

MAK

Free

4hrs

5 USD

1-3 days

Global Collect

Further information in

“find out more”

Free

3-5 days

N/A

N/A

  1. The next step will be to send an email to Axi’s support team via service@axi.com to close your account.

This is a sample of the email you can send to Axi to delete your account.

SUBJECT: Request To Delete My Account From Your Database

Dear Axi Team,

I have an account in your database with the name …… and the email address that is linked to the account is ……….

Meanwhile, for some reason, I have decided not to use the account again,

therefore I request that you kindly delete my account from your database and

also, wipe all notifications if any.

From:

Your Name.

Email Account

Phone Number

Note:

Please note that the demo account is deleted automatically after a specific period, but you need to close your live account if you want to be not charged with any inactivity fees.

 



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