Delete XTB Account | End Your Trading Journey With XTB

In some cases, you may want to close your <<brokerName>> account. This can happen because one or more of the following points:

  • You’re not able to trade anymore
  • You find that the <<brokerName>> broker is not suitable for you after some time trading.
  • You don’t want to be charged with inactivity fees and have no intention to come back.

For these reasons and more, XTB provides an option to delete your account permanently.

Note:

XTB will not charge you with any inactivity in your account unless you have not been trading for 1 year or no deposit made in the last 90 days.

Steps to Delete Your Account

To delete your account properly you should:

  1. Withdraw your money in the account. You can withdraw your funds by:
  • Login to your account
  • On the bottom right, click ‘Deposit and withdraw funds.’
  • Enter your bank account information along with the amount you want to withdraw
  • Initiate the withdrawal

Please note that the only method to withdraw your funds is by a bank transfer and the withdrawal fees will apply if your withdrawal amount was less than the minimum amount specified for XTB. Take a look at the table below to know more.

XTB min withdrawal fees

Withdrawal amount

Fee

< $100

$20

< €80

€16

< £60

£12

< HUF 12.000

HUF 3.000

The withdrawal process takes 1 business day in the best case scenario.

  1. The next step will be to send an email and request to delete your account to the XTB customer service. Please send your email according to the region you’re located in as the following:

If you are from

send an email to

EU

cs@xtb.com for

UK

uksales@xtb.com

Others

sales_int@xtb.com

Then, the XTB team will process your request to delete your account permanently.



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