XTB Customer Support | Ask Your Question Now

As XTB cares about its customers and works hard to provide excellent service to them as well as providing a good environment for them to work in, XTB provides an opportunity for the customers to ask.

1. Options of customer service

XTB supports different customer service channels:

• Live chats

In this option the user can reach the customer support department through a live chat which is the best way to ask and get relevant answers.

• Phone calls

This option is available for customers from 9:00 to 16:00 during the day. Fortunately, this option is available in different languages and you will not face a problem in this part.

• Emails

As well as the phone calls option, XTB provides an option to send questions and recommendations through emails with the same languages.

• Also you can reach XTB through their social networks’ accounts; facebook, twitter, and youtube.

1. Languages

The languages available for customer service are many with the support of major languages like English, German, Arabic, and more. Check the image below to see all languages.

XTB – Customer service Languages and options

1. Experience

• For the live chat, it works very fine with fast responses and relevant answers.
• Phone calls also work fine with the support of many languages and countries.
• For the emails, the customer service team replies within a day without any problem.